For me the diagnostic results when starting with -diag show early problems for pinging/tracing 64.25.39.1 - early after leaving my router. (Just stops the step after it not even going further with time out.)Some major time outs at steps 12 to 16 (17 - last one - is okay) for 13.225.84.160and for 64.25.39.1 it goes endlessly back and forth (until capped at 30 steps) between 64.25.32-25.ncsoft
If you know your login information and want to update your password, you can do so whenever you'd like via the Guild Wars 2 account page: Log in to the account management page using your game credentials. Click Security. In the Credentials box, next to Password, hit Edit. Enter your old password and Last time I changed it was months ago. I have been trying to reset my password for an hour and a half and I am just not receiving the e-mail with the password reset link. I've tried over and over again and ArenaNet prompts me with confirmation that the e-mail was sent, but it is nowhere in my inbox. I've checked every concievable folder, spam

Account & Technical Support. SMS Authentication Problem!!! Hello Customer Support Team,Two of my friends tries to login Gw2 but they didn't get any SMS authentication code since Thursday. We are playing from Turkey, problem could be local or not. They can't create forum thread because they can't login website to.

hi, i bought gw2 from shop but my computer couldn't run game as it was crap. so i buy new computer, download disk again but i it says my password is invalid when i go to log on. so i try to retrieve password but one of the sections asks for your player name but i never got to that part because old computer would not load game. so i go to support.and because i didn't buy game online it wont

If you need to reset the password, instructions can be found here: For those not wanting to use Reddit anymore discuss Guild Wars 2 on alternative platforms Guild
Strange, I had to switch to another computer and do it through linux. the randomly generated password I was trying to use had been flagged as one that was used before or was unsafe. At the top of the page would drop down a frame that mentioned that but on my desktop pc, those frames weren't showing up at all. 42HMpy.
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    • guild wars 2 password reset